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FREQUENTLY ASKED QUESTIONS:
 

Explore our FAQ page for answers to common questions about memberships, classes, and more to help you get started on your fitness journey.

HOW DO I BOOK A CLASS?

Booking is simple! Just visit our website or download our app to create an account and reserve your spot. 

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WHAT CLASSES DO YOU OFFER?

We offer a variety of classes, including women’s weights, co-ed strength, and Pilates-inspired Heroboard strength—we can’t wait for you to join the fun! 

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CAN I JUST SHOW UP FOR A CLASS?

Unfortunately, our classes are reservation-based! You’ll need to create an account and book in the app or on our website.

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ARE YOUR CLASSES BEGINNER FRIENDLY?

Absolutely! Our workouts are designed for all fitness levels, and with our semi-private class format—capped at just 12 participants—you’ll get the perfect balance of group energy and personalized attention. Your coach will be right there to guide you and provide one-on-one customization as needed every step of the way.

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DO YOU OFFER CHILDCARE SERVICES?

We currently offer a small Kid Zone for children. Supervision is available during select times, and sign-up will be required on those days to ensure proper care, as only one staff member will be supervising.

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SOMETHING CAME UP, HOW DO I CANCEL?

No worries! You can cancel in the app up to 24 hours before class without incurring a late cancellation fee. 

If you have a basic or platinum membership, you will lose credit. If you have a premium membership, there will be a $15 late cancellation fee. 

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WHAT IF I AM RUNNING LATE?

We have a 15-minute late policy. If you arrive after 15 minutes, we cannot allow you to take class for safety reasons and to avoid disrupting others.

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WHAT IS YOUR MEMBERSHIP PRICING?

Our memberships breakdown to about $15/class. For membership pricing, please head over to our membership page.

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HOW DO I CANCEL MY MEMBERSHIP?

We are sad to see you go, but we understand! To cancel your membership and avoid being charged on your renewal date, you must provide a written 30-day notice by emailing us at tharlan@themvmtfitness.com

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CAN I FREEZE MY MEMBERSHIP?

Life happens, and we're here to support you! You can freeze your membership for up to 1 month at no cost. After that, a fee of $15 per month will apply. If you'd like to freeze your membership, simply send us an email at tharlan@themvmtfitness.com

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CAN I ROLL OVER MY UNUSED CREDITS TO THE NEXT MONTH?

Unfortunately not, with memberships you have 1 month to use your class credits.

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DO YOU OFFER 1:1 PRIVATE TRAINING?

Yes! Our coaches offer private training sessions for any of our fitness modalities. Please email us, or ask our staff in-person to inquire.

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CONTACT US

316-512-7731

THARLAN@THEMVMTFITNESS.COM

4608 W MAPLE ST. SUITE 114
WICHITA, KS 67209

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